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At Hayak Tech, we are committed to delivering high-quality IT and digital marketing services to ensure our clients' satisfaction. However, we understand that there may be situations where you need to request a cancellation or refund. Below is our return policy tailored to the nature of our services:

1. Cancellation and Refund Conditions
Cancellation or refund requests can be made within 7 days from the start of the service, provided that the work has not been completed or delivered.
If part of the work or service has been delivered, the cost of the completed portion will be deducted from the refund amount.
Refunds are not applicable once the service or project has been fully completed and delivered.
2. Non-Refundable Services
Services that have been fully executed and delivered to the client.
Monthly or annual subscriptions after the subscription period has started.
Customized services specifically designed to meet the client’s requirements.
Any consulting or analytical fees for services already provided.
3. Steps to Request a Cancellation or Refund
Contact our customer support team via email or phone to submit your cancellation or refund request.
Provide service details, such as the order or contract number, and explain the reason for the cancellation.
Your request will be reviewed by our team within 3-5 business days, and you will be notified of the decision.
4. Refund Process
If your refund request is approved, the amount will be refunded to the original payment method within 7-14 business days.
The refund duration may vary depending on your bank or payment provider.
Administrative fees or additional costs, if applicable, will be deducted from the refund amount.
5. Service Modifications
If you are not satisfied with the service provided, you can request modifications or improvements instead of cancellation. We are committed to meeting your needs and ensuring your satisfaction.
6. Contact Us
If you have any questions about our return or cancellation policy, please feel free to contact us through the following channels:

Email: techhayak@gmail.com
Phone: +971-555-80-84-90
Working Hours: Sunday to Thursday, 9:00 AM to 6:00 PM.
At Hayak Tech, we value your trust in our services and strive to provide the best technological and marketing solutions to meet your needs. Thank you for choosing us!